Why should Licensees be Culturally Competent?

Description

Satisfies Cultural Competency Requirement for license Renewal

Free for DCAR Members.

Instructor: Lin Fields

CE Credit Hours 2.0

📘 Course Description:

Cultural competency—also known as intercultural competence—is a crucial skill in today’s diverse real estate landscape. This engaging 2-hour CE course is designed to help licensees understand how cultural awareness, legal context, communication styles, and bias impact the way we serve clients and interact with communities.

Through a blend of discussion, case examples, and breakout exercises, students will explore the foundational elements of cultural competence, examine its role in fair housing compliance, and learn practical strategies to better connect with clients from all backgrounds.

Whether you’re working in a high-context or low-context cultural environment, this course will help sharpen your skills and enhance your effectiveness as a real estate professional.

🎯 Learning Objectives:

By the end of this course, participants will be able to:

• Define cultural competency and explain why it matters in real estate
• Identify the four key components of cultural competence: awareness, attitude, knowledge, and skills
• Recognize historical context and legal milestones that combat housing discrimination
• Distinguish between high-context and low-context cultures and how they influence communication
• Differentiate between cultural competence and implicit bias, and explore how they intersect
• Apply cultural competency principles to everyday client interactions and real estate transactions
• Analyze community demographics to improve client service and outreach