Description

IN PERSON EVENT / CLASS

Program:      Celebrate Diversity with Cultural Competency

Presenter:    Roseann Farrow

Hours:           2 HRS CORE CE for Cultural Competency

Satisfies Cultural Competency Requirement for License Renewal

Description: 

Want to grow your business and your professional image? Then join us to examine your cultural knowledge, attitude, and behavior. Learn critical tips and techniques about cross-cultural communication, business practices and customs in the amazing quilt of the USA. Re-brand yourself as the REALTOR® who actually celebrates diversity and inclusion!

Whether unintentional or subtle, housing discrimination is against the law. People have a right to live wherever they can afford to live, and REALTORS® have an obligation to protect that right.

Learning Outcomes:

Upon completion, participants will be able to:

• Summarize the historical perspective of fair housing in the USA.
• Distinguish the “Buying Power” and trends of diverse markets throughout NYS and the USA.

• Identify “glocal” clues in their own marketplace.
• Evaluate the discriminatory effect of Limited English Proficiency (LEP)
• Describe cultural norms, preferences and challenges.

• Apply cultural and behavioral communication skills that enhance service and inclusion.

• Recognize roadblocks to embracing diversity and inclusion.

• Support the One America Principles and the NAR Fair Housing Declaration.

• List individual, personal and professional goals to insure equal and ethical services for all.