Satisfies Cultural Competency Requirement for License Renewal
Free for DCAR Members.
Instructor: Dorothy Botsoe
CE Credit Hours: 3.0
CULTURAL COMPETENCY (3 CE Hours)This course explores how cultural awareness can help real estate professionals communicate effectively and provide fair, respectful service to every consumer. Through discussion and self-assessment, students will consider how cultural differences may affect their interactions with buyers, sellers, landlords, and tenants. Topics include:
What cultural competency means in real estate practice
How communication styles and cultural differences can affect the consumer experience
The history and legacy of housing segregation
Fair housing laws, protected classes, and the REALTOR® Code of Ethics
Using disclosure forms and other resources available in different languages
Steps agents and brokerages can take to provide consistent service to all consumers
The course encourages participants to examine their current practices and identify ways to help every consumer feel informed, heard, and respected throughout a real estate transaction.
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