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Meeting and Exceeding the Consumers’ Expectations

April 14, 2027 12:00 PM - 3:00 PM (EDT)

Description

Satisfies Agency Requirement for License Renewal

Free for DCAR Members.

Instructor: Katheryn DeClerck

CE Credit Hours: 3.0 — Includes 2 Hours Agency

Understanding what consumers want is the first step toward delivering the service they need and expect. This course explores how to identify buyers’ and sellers’ needs, communicate the value of your services, and create a personalized value proposition that reflects their priorities.

Participants will consider how to demonstrate what they bring to the relationship and explain how their services will help consumers achieve their goals. The class connects those conversations to securing exclusive buyer representation and exclusive right-to-sell agreements, helping agents clearly communicate the benefits of working together.

Agents will leave better prepared to present their value, establish service expectations, and build relationships around each consumer’s needs.

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Contact Information

Dutchess REALTORS®
Name: Dutchess REALTORS®
Phone: 845-471-2811
Email: staff@dcar.com
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